Adam Totounji
Founder & CEOAdam has run Cynexlink MSP & MSSP for more than a decade. He brings firsthand experience in service delivery, business development, team building, and the systems behind a growing service business.
The people behind the progressBuilt by operators.
Built by operators.
For what comes next.
Escencion brings marketing, sales, operations, and technology together around the work your business needs done.
Our storyWe know the work
We know the work
behind the ambition.
Escencion began with the reality of running a service business: winning the work, delivering it well, and building a team that can keep moving without every decision returning to the owner.
Founder Adam Totounji has spent more than a decade running Cynexlink, the MSP and MSSP his family founded. That experience shaped the recruiting systems, growth programs, operating playbooks, and client service standards behind Escencion.
Alongside COO and Co-Founder Margret De Bruyn, Adam built Escencion to bring that operating experience to other businesses. Margret brings company leadership experience and a background building and operating wellness clinics and med spas.
Today, we help established service businesses create demand, manage sales, improve operations, and build the technology that connects the work. An engagement can begin with one focused need and grow into ongoing support as the business evolves.
The people behind EscencionExperience you can
Experience you can
work alongside.
Margret De Bruyn
COO & Co-FounderMargret leads operations and management at Escencion. Her background includes company leadership and building and operating wellness clinics and med spas.
What guides usClose to the work.
Close to the work.
Accountable for our part.
01
Understand the business first.
Start with the work, the people, and the point where progress slows. The scope follows the problem.
02
Give the work an owner.
Define responsibilities, decisions, and measures of progress so execution has somewhere to live.
03
Build for the everyday.
Create processes and systems the team can actually use, then keep improving them through real work.
In their words
Way better than what I expected. They underpromised and over-performed at every level.
Cory Russell
CEO / Layer7 SystemsYour next moveA better business.
A better business.
A new chapter.
Tell us where you want to go. We’ll help you build the team, processes, and technology to get there.